Shame on YOU!

Yep, I know it's Sunday!  I'm not suppose to be here today.  Two reasons; 1)  We have hardly NOTHING to sell, so i gotta Build!  2) Tomorrow is my Birthday, and as I have NO desire to remember that fact, i will be hiding under my covers until the day goes away!  Pulled out many goodies from the garage to build so we'll be busy!
Now on to our first anonymous "Golden Weasel" award! 
I know business is business, but as with many vocations there are some who heartlessly take advantage of folks.  So in this case, just talked with a gent coming into look at hybrids, and he informed me that he has a nice Specialized in need of some work, and after his LAST experience with another bike shop in town, he was SCARED to even contemplate fixing it up.  Seems he took it down to this shop to buy a new seat and noticed there was a clicking in the rear wheel.  the mechanic told him it was three bad spokes, and that he could re-place it.  So he picked out his seat, left it with the mech, told him to fix the rear wheel and left.  The mech didn't tell him how much it would cost, and unfortunately, he didn't ask.
Upon re-turning the seat he bought had been installed, he thought "How nice of them!" at least he felt that way until he found out they charged him $35.00 to INSTALL it!!!  Thirty Five BUCKS?!?!?,
to top it off, he was charged $115.00 to fix the rear wheel!!!! 
HUNH!??!
No wonder he was afraid to have any more work done!  Well thankfully, after talking with him, he won't be trashing the Specialized, rather bring it here for a proper estimate.
I'll say it again, guys this is why bikers are afraid of us!  Get realistic!  yes we all have bills, and overhead.
But so do our customers!
Be fair.  Or close up!