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Thursday, August 26, 2010

What? Me? Self Righteous?

OK. A little.
But some people make it real easy.
I know you're saying to yourself, "this is a first, twice in one day!" Posting, I mean.
Well I just had a happenstance that I could not, in good conscience let wait until this evening.
OK. Set up: A young couple walk into RE-Cycle, asking if we buy bikes, and how do much we pay?  I go into my usual schpeel about buying and selling cheap, not that their bike may not be worth more, but in order to sell good quality re-furbed bikes cheap, I have to buy them that way.  Then they begin to spin a tale of woe that made this bike mechanic feel a little hot under the collar!  Now mind you when this story is through you will undoubtedly be as flabbergasted as I was, bought I swear, its all true.  I have seen the re-ciepts, and have the bike sitting behind me as I speak! 
Well this fine young couple, relatively new to the area have decided to move back to their home state, as things have not been aces on the job front (go figure). Prior to leaving the young man (whom bears a striking resemblance to Justin Long) decides he going to have his bike tuned-up.  He has a small problem with the three speed rear hub, and just wants a general tune-up.  So he goes to a "well respected, long time in business" establishment an they charge him $87.00 for the tune-up (mind you we charge $20.00 for the same thing, and apparently we do a little more) They have the bike for four days (for a tune-up!?!) When our young hero retrieves the bike he notices not only does the rear wheel gearing still have a problem, but now the tires warped!  So he returns it.  They hem and haw and say they couldn't fix the rear wheel (???) no explanation why they still charged him though.  So they offer to replace the wheel with a single speed wheel (they couldn't afford what they wanted for a three-speed hub) but they were out of that wheel and wouldn't have more 'till next Friday (convenient, as the young couple is moving back on Wednesday).  So, disheartened and with no other offer of compensation, the young couple asks if they would be interested in buying the bike.  They were promptly informed "no. we don't do that anymore" and re-ferred them to us.
Enter...us.
Well once we found out that the bike in question was a Townie Electra3.  We shouted a re-sounding "YES!" and waited their re-turn.
1 hour latah...
They bring in the bike.  Here's where I got a little perturbed.  Now re-member, they just picked up the bike today, from being "tuned-up"  This is what we found.  The chain and drive train had been oiled, but none of the old oil sludge or sand had been cleaned off.  The front brake shoes were not centered on the rims and the left on was cock-eyed and grazing the tire.  The neck was VERY loose, posing a threat of accident or bearing damage ( I know that tightening it may have not been in their tune-up price but they should have t least mentioned it to the customer) and sure enough the rear hub not only clunked but was loose as well.  So it begs the question; exactly WHAT was the $87.00 for!?!
Well we came to an amiable price for the bike given the fact that we had to re-place the rear wheel, and touch up the paint (and do a REAL tune-up on it) but they left happy that's what counts. 
And in the end curiosity got the best of me, I just had to find out, yes the other shop did in fact have the rear wheel in stock.  Eleven of them.

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